Payments policy
What payment methods Tedsby supports?
We support all major credit cards: Visa, MasterCard, American Express and Discover via PayPal.
At the checkout page, you may choose to pay with credit card or PayPal.
PayPal would also accept all major credit cards.
Why am I transferred to the PayPal site?
After you click the "Buy now" button, you would be securely transferred to PayPal.
PayPal offer added protection for both you the customer and the artist.
Shipping policy
Now I live in Spain, so all new bears and their friends are sent by standard international mail from Spain with a tracking number.
Information about the place of dispatch is indicated in the description of the teddy, because there are teddies that are located in Ukraine and can also be sent from there.
Delivery terms:
- USA: 2-3 weeks
- Canada: 2 weeks
- Australia: 2-3 weeks (sometimes longer depending on Australian custom work)
- Europe: 1-2 weeks
- Rest of the world: 2-3 weeks
Travel time may vary depending on your location and customs clearance.
Returns policy
I do not accept returns, but you can always contact me if you have any questions. I answer during the day.
Review by
Eszter
C.
Hungary,
on
Jun
7, 2024
My second teddy from Lyudmila and, really, really gorgeous! Ripe cherry is in person even more beautiful, just stunning! Thank you very much!
Thank you, dear Eszter! It is very important to me that you liked the bear. You are a very grateful customer! Thanks for your feedback! This really inspires me as a master). Best wishes!
Liudmyla Naumenko
Review by
Eszter
C.
Hungary,
on
Apr
23, 2024
My first teddy from Mila and, really, really gorgeous! Chris is in person even more beautiful, just stunning! Thank you very much!"
Thank you so much for your feedback! I'm glad you liked Chris! You are always welcome in my store!
Liudmyla Naumenko
Review by
Sharon
P.
United States,
on
Sep
14, 2023
This bear is so beautiful and exquisite--I love it!
Thank you
Thank you for your feedback! I'm glad you liked Smokey. You are always welcome in my store!
Liudmyla Naumenko
Review by
Joanne
D.
United Kingdom,
on
Aug
19, 2023
Super, cute little chap. Thank you 🌿
Thank you for your feedback! You are always welcome in my store!
Liudmyla Naumenko
Review by
Linda
C.
Australia,
on
Sep
27, 2022
Charles is a very special little bear...so cute in his suit. Beautifully crafted, love his face. Very happy 😊.
Thank you, Linda!
Liudmyla Naumenko
Review by
Lynne
U.
United States,
on
Aug
28, 2022
Beautiful! Cute as a button❤️
Thank you for your purchase and review! You are always welcome in my store!
Liudmyla Naumenko
Review by
Linda
C.
Australia,
on
Aug
4, 2022
Charles is such a regal little fellow. He has a charming character and I adore his outfit. Perfect bear.
O! Linda, thank you! It's doubly nice to hear Master! You are always welcome in my store.
Liudmyla Naumenko
Review by
Tracey
M.
United States,
on
May
20, 2022
Juliette is even more precious in person! This artist takes great pride in her work and it shows! My bear even came packaged in the most adorable bear handmade cloth bag with ribbon and a birth certificate! I will definitely adopt more of her lovely creations!
Thank you for the great review!
Always glad to see you in my store!
Thanks for your support!
Sincerely, Ludmila.
Liudmyla Naumenko
Review by
Robin
B.
United States,
on
Apr
19, 2022
Great teddy! Thank you so much!
Thanks a lot!❤️
Liudmyla Naumenko
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